Shipping Policy

At Nic Blue Us, we strive to deliver your linen apparel as quickly and efficiently as possible. Below are the details of our shipping operations to ensure a transparent shopping experience.

1. Shipping Destinations

We currently ship exclusively to addresses within the United States. We do not offer international shipping at this time.

2. Shipping Costs

  • Standard Shipping: Flat rate of $6.99.
  • Free Shipping: for orders over $99.
  • All shipping costs will be clearly displayed at checkout before you complete your purchase.

3. Order Processing & Transit Time

To provide you with accurate delivery expectations, please refer to our timeline below:

  • Order Cut-off Time: 5:00 PM (CST) - Central Standard Time (Monday to Friday).
  • Order Handling Time: 1–2 business days (Monday to Friday). Orders placed after the cut-off time or during weekends/holidays will begin processing the next business day.
  • Transit Time: 3–5 business days (Monday to Friday) via standard ground shipping.

Total Estimated Delivery Time: 4–7 business days.

4. Shipping Carriers

We partner with reliable carriers to ensure your package arrives safely, including:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can monitor your package’s progress directly through the carrier’s website. Please allow 24–48 hours for tracking information to update.

6. Address Changes & Cancellations

If you need to change your shipping address or cancel an order, please contact us within 12 hours of placing your order. Once an order has entered the "Processing" or "Shipped" status, we are unable to make any modifications.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our support team immediately. We will work with the carrier to resolve the issue and ensure you receive your items or a full refund.

8. Contact Information

For any questions regarding your shipment, please reach out to us:

  • Email: info@nicblueus.com
  • Business Address: 607 Flanders Ave, San Antonio, TX 78214-1635, USA
  • Customer Service Hours: Monday to Friday, 08:00 AM – 5:00 PM (Central Standard Time).
  • Contact Form: Contact Us